Information we collect
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.
How we use your information
We use this information to communicate with you, process orders and address complaints or returns. Additionally, we use it to advertise products to you in line with your preferences.
We use the information we gather about you to screen for potential fraud, and to help improve and optimise our site.
Brass Boutique follows a standard procedure of using log files. These files collect plain text logs of events that have occurred within the associated software program, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. These are not linked to any information that is personally identifiable. The purpose of the information is for analysing trends, administering the site, tracking users' movement on the website, and gathering demographic information.
Cookies and Web Beacons
Like any other website, Brass Boutique uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimise the users' experience by customising our web page content based on visitors' browser type and/or other information.
For more general information on cookies, please read "What Are Cookies".
Who do we share your information with?
To fulfil your orders and make the Site available, we may share your personal data with the following categories of third parties:
Our service providers, Shopify and Paypal, to enable us to make products and services available to you and promote our products and services.
Credit reference, fraud prevention, and law enforcement agencies where it is necessary for us to do so to enforce a legal obligation such as a subpoena or otherwise where it is fair and reasonable for us to do so for example for fraud protection and credit risk reduction.
GDPR Data Protection Rights
We would like to make sure you are fully aware of all of your data protection rights. Every user has a right to;
If you would like to access this information or take any of these actions you can contact us through the email address provided, and we will have one month to respond to you.
Additionally, if you are a European resident, we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Please note that your information might be transferred outside of Europe, including to Canada and the United States.
When you place an order with the site, we will store your personal data for our records unless you ask us to delete this information.
We may have to keep some of your information (such as payment information) where this is reasonably necessary or required by law or regulation, for instance, to prevent fraud or resolve disputes.
How do we protect your information?
Brass is committed to protecting the security of your data. We will treat your information with the strictest confidence and endeavour to take all reasonable steps to keep your personal data secure once it has been transferred to our systems. We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal data and data stored on our Site and associated database.
All online purchases made through our Site take place safely, using the latest internet security technology to protect our customers. When we transmit sensitive information such as your credit card number and address details over the Internet, we protect it through our secure payments platform, “Shopify Payments” and “Paypal.”